Contact Roadside Help in San Antonio, TX

Call (726) 208-7346. A phone call reaches the operator directly and settles the price, the location and the plan in one conversation. A text works for sending a photo or a map pin, but a call is still the quicker start.

Have your location ready before you dial: the street and the nearest cross street, the parking lot and level, or the highway, the direction and the nearest exit. Then say what happened in plain words, such as a nail in the tire, a flat on the left rear, a dead battery or keys inside. Say what the car is and whether anyone with you needs special care, such as small children or an older passenger in the heat. If the car is in a travel lane or anyone is hurt, call 911 before anything else.

You can send a text with a photo or a dropped pin, and it helps, but call as well so someone knows right away that you are waiting. Texts can sit unread for a while. If you are on a highway shoulder, always call.

A photo of the damaged tire, the sidewall or the parking level sign gives the operator useful detail before they arrive. Send it right after the call, or during the call if your phone allows it. The breakdown ticket on this page writes the message for you.